Effective Date: April 2, 2025

This Privacy Policy explains how POURN and its parent company, The Real McKoy Creative (“we,” “us,” or “our”), collect, use, share, and protect your information when you visit or make a purchase from our website flavorpourn.com (“Site”). We value your privacy and are committed to being transparent and respectful in how we handle your personal information.

1. What Information We Collect

When you interact with our site, we may collect the following types of information:

  • Personal Information (provided by you):

    • Name, email address, phone number, and shipping/billing address

    • Payment information (handled securely by our third-party processors — we do not store full card details)

    • Account login credentials (if you create an account)

  • Order & Purchase History:

    • Details of products you’ve bought, preferences, and related transaction information

  • Site Usage Information (collected automatically):

    • IP address, browser type, operating system, pages visited, time spent on the site, referral sources

    • Cookies and tracking pixels to enhance your browsing experience

  • Optional Data:

    • Survey responses, product reviews, email newsletter subscriptions, and customer support inquiries

2. How We Use Your Information

We use the data we collect for the following purposes:

  • To process and fulfill orders, including shipping, payment, and customer support

  • To send order confirmations, tracking info, and important transactional updates

  • To improve our site performance, usability, and customer experience

  • To communicate with you, if you opt in, about new products, drops, promotions, or updates

  • To respond to inquiries and resolve issues via our support channels

  • To analyze purchasing behavior to help improve our products and offerings

  • To prevent fraud and maintain security

We will never sell or rent your personal data to anyone. Period.

3. How We Share Your Information

We may share your information with trusted third parties only as necessary to operate our business and fulfill your orders:

  • Payment processors (WooCommerce Payments, Stripe, PayPal)

  • Shipping and fulfillment partners (e.g., USPS, Pirate Ship)

  • Email and marketing platforms (e.g., Mailchimp or Klaviyo — only if you opt in)

  • Analytics providers (e.g., Google Analytics — anonymized usage data only)

  • Legal compliance if required by law, regulation, or court order

4. Your Choices & Rights

You are in control of your data. At any time, you can:

  • Access, update, or delete your account information

  • Opt out of marketing emails by clicking “unsubscribe” in any email footer

  • Disable cookies via your browser settings

  • Request a summary of your personal data or ask us to delete it by emailing us at [email protected]

We will honor all data requests within a reasonable timeframe and in compliance with applicable laws.

5. Cookies & Tracking Tools

Our site uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Understand how users navigate our site

You can disable or clear cookies via your browser settings, but doing so may affect your user experience.

6. Data Storage & Security

We store your information on secure servers using industry-standard security measures, including SSL encryption, firewalls, and password-protected databases. While no method is 100% secure, we are committed to protecting your data and minimizing risk.

7. Children’s Privacy

POURN does not knowingly collect or solicit personal information from anyone under the age of 13. If we discover we have received such data, it will be deleted immediately.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., makers, collaborators, social media). We are not responsible for the content or privacy practices of those external websites. Please review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always be posted here with a revised effective date.

10. Contact Us

If you have questions about this policy or how your data is handled, email us at: [email protected]

We respect your privacy, we don’t play games with your info, and we only use your data to improve your experience with POURN.