Effective Date: April 2, 2025
Welcome to POURN. By accessing or using our website, purchasing our products, or engaging with any of our services, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.
1. General Information
POURN is a project of The Real McKoy Creative, LLC; a limited liability company based in Pittsburgh, Pennsylvania, operating as a provider of small-batch syrups, shrubs, sauces, and related products through the website flavorpourn.com (“Site”).
These Terms apply to all site visitors, customers, and users of the site.
2. Eligibility
You must be at least 18 years old to make a purchase through our website. By using the site, you represent and warrant that you are of legal age and fully capable of entering into a legally binding agreement.
3. Product Descriptions and Availability
We strive to ensure product descriptions, images, and availability are accurate and up-to-date. However, POURN and The Real McKoy Creative does not warrant that product descriptions or other content on the Site are complete, reliable, current, or error-free.
We reserve the right to discontinue or modify any product or pricing at any time without notice.
4. Ordering and Payment
All payments must be made in full at the time of purchase. We accept major credit cards, debit cards, and other secure payment options via WooCommerce Payments and/or PayPal.
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order at our discretion.
5. Shipping and Fulfillment
All products are handcrafted in small batches. Orders are typically processed within 3-5 business days. Shipping times vary based on the destination.
We ship from Pittsburgh, PA using trusted carriers. Shipping charges and options are displayed at checkout. POURN and The Real McKoy Creative are not responsible for delays caused by carriers or external circumstances.
6. Returns and Refunds
Due to the nature of our products, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 5 business days of delivery. We may offer refunds or replacements at our discretion.
To initiate a return inquiry, email: [email protected].
7. Intellectual Property
All content on the Site—including logos, product names, designs, copy, and photography—is the intellectual property of The Real McKoy Creative and may not be used, reproduced, or distributed without express written permission.
8. User Conduct
You agree not to use the Site in any unlawful manner or in any way that may damage, disable, or impair POURN’s or The Real McKoy Creative’s services. Misuse of the website may result in the termination of your access.
9. Limitation of Liability
POURN and The Real McKoy Creative shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of, or inability to use, the Site or products purchased.
All products are used at the customer’s own risk. You agree to use proper discretion and follow safe food-handling practices. POURN and The Real McKoy Creative makes no guarantees that its products will be suitable for every consumer.
10. Indemnification
You agree to indemnify and hold harmless POURN, The Real McKoy Creative and its owners, affiliates, contractors, and employees from any claim or demand, including reasonable legal fees, arising from your use of the Site or your violation of these Terms.
11. Privacy Policy
Your use of the Site is also governed by our Privacy Policy which outlines how we collect, use, and protect your data.
12. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any legal dispute shall be resolved in the state or federal courts located in Allegheny County, PA.
13. Changes to Terms
POURN and The Real McKoy Creative reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the updated Terms.
For questions regarding these Terms, please contact us at: [email protected]
